Good Listening

Are You Good At Listening?

Mission: To provide an environment, for individuals as well as groups, to discuss sensitive issues regarding race, ethnicity, sexual orientation, religion, class, gender and disabilities. Trained Listening Partners are ready and available to listen to individuals, as well as, facilitate discussions that help individuals listen to each other. The Trained Listening Partners are committed to providing comfortable and neutral environments where rights and mutual responsibilities are recognized, valued, and accepted.

Goals: The Trained Listening Partner’s (TLP) program will be an ongoing training process dedicated to producing effective listeners, advanced communicators and life students in the field of anti-discrimination, individual equality, and diversity awareness. In addition, the TLP hopes to embrace the Seton Hall community and create life long compassionate citizens.

Services TLP will provide:

Listening Stations in collaboration with the National Coalition Building Institute Response Team, in support to all members of our community in moments of crises.
Individual support to members of our community in areas of general discriminatory concerns. One on one time to be listened. A roster with all TLP current members will be publicized at the beginning of each semester.
Ally support in creating Safe Havens around the campus. Members will be identified by a symbol
Round Table discussions on Current Issues (Campus and Worldwide)
Facilitation and mediation services (Neutral Partners) by using the Controversial Issues Process (NCBI) Critical incident processing
Resources; Brochures and forums dealing with current diversity issues. Opportunities for information will be listed on the NCBI website

Trained Listening Partners:

In order to be considered in the current roster our members will first have to sign up with either Rosario Reyes or Ailene Lynch in Room 227 in the University center on Monday’s 9-2 or Wednesday’s 9-12 and then

participate in on going skill building and training
be educated in the art of active listening and effective communication
be educated about campus and community resources
be trained in the ally and coalition building process
be trained in Crisis Management Protocol
sign a Confidentiality Agreement
sign a Commitment Agreement

Training Process

Requirements (once for the academic year)

One Day     Welcome Diversity Workshop

Half Day     How to become an Ally in building Coalitions

2 Hours      Active Listening Skills

2 Hours     The Power of words (Use of Language)

1 Hour       Response to Crisis Protocol

Options – 4 hrs per semester

2 Hours    Mediation

2 Hours    Group Dynamics

2 Hours    Politics and History of Issues

2 Hours    Campus Climate

2 Hours    Tolerance v. Acceptance

2 Hours    Oppression v. Harassment

2 Hours    Understanding the Human Psyche

2 Hours    Interrupting Prejudicial Statements

1 Hour      GLBT Topic Areas

1 Hour      Ethnicity Topic Areas

Recognition:

Upon completion of required courses to become a Trained Listening Partner, the individual will receive a mounted certificate of achievement which is the most basic level of completion in a four step process.

At the next level of progress, the individual will be rewarded with a Bronze star on their certificate and continue up to Gold. Once gaining the prestige of receiving the Gold Star, the individual has completed all steps in becoming an advanced Trained Listening Partner. However, in order to maintain status as an official TLP, one must continue going through the minimum course requirement each year.

Individuals will be recognized with their certificates and advancement of stars at an end of the year banquet to take place each year in April.

Trained Listening Partners will not only receive certificates of achievement, but will have learned to become more compassionate and understanding citizens especially in the greater community.

Trained Listening Partners will also receive a letter of recommendation to be signed by the TLP advisor and Vice-President of Student Affairs. This letter shall acknowledge that the member has fulfilled x amount of requirements and has successfully proved his/her competency and dedication to active listening.

NCBI Facilitators Team-

Professor Cathy Zizik earned an M.F.A. from George Washington University. She teaches a wide range of speech and interpersonal communication courses, and directs Seton Hall's award-winning forensics team.

Dr. Karen Rhines’ earned a Ph.D. in Clinical Psychology, Rutgers, The State University of New Jersey, Piscataway, NJ, 2001 .(Completion of Clinical Psychology Internship: The University of Medicine and Dentistry of New Jersey, Piscataway, NJ, 1999 - 2000) M.S. - Clinical Psychology, Rutgers, The State University of New Jersey, Piscataway, NJ, 1998 B.A..- Psychology, Pennsylvania State University, State College, PA 1993

Dr. Lewis Schlosser earned his Ph.D. in Counseling Psychology from the University of Maryland, College Park in August, 2003. He completed his pre-doctoral internship at New York Presbyterian Hospital, Weill Medical College of Cornell University, New York, NY (2002-2003). Dr. Schlosser also holds a M.A. degree in Rehabilitation Counseling (1997) and a B.A. degree in Psychology (1994), also from the University of Maryland, College Park.

Dr. Radwan earned a Ph.D. in Speech Communication from Pennsylvania State University. He teaches speech and interpersonal communication and joined the Seton Hall faculty in 2001. Dr. Radwan's most recent publication is Mediated Rhetoric in the November 2001 American

Dr. Evans earned her MA from University of South Dakota, Pre-doctoral from James Madison University, and Ed.D., from University of South Dakota.

Robert Taylor - MPA is currently the Senior Associate Director of Columbia University's Office of Student Development and Activities where he oversees the development of Columbia University leadership programming for undergraduates and directs the Columbia Barnard NCBI campus team. Mr. Taylor has been a member of the NCBI International family since 1989, establishing the New York Metropolitan NCBI community chapter and serving as a prominent leader within the International Black African Heritage Constituency Caucus in partnership with NCBI International. Through his work at Columbia University and within NCBI International, Robert expresses his commitment to seeing all people live a life of dignity and respect.

Stephanie Low
Miriam Jefferson

Training Schedule for Trained Listening Partners

Date	Time	Location	Title for the workshop

Fri Jan 28	8:30am - 4:30pm	CSTE	One Day Welcoming Diversity*
Black History Month
Tue Feb 1	12 noon	U. Center	Flag Ceremony - Black History Month
Sat Feb 5	8:30am - 4:30pm	CSTE	One Day Welcoming Diversity*
Tue Feb 15	8pm	Koz.Aud	MLKSA 36th Annual Celebration
Wed Feb 16	8:30pm - 9:30pm	Main Lounge	V-Day program
Fri Feb 18	8:30am-4:30pm	Grad L	Train the Trainers*
Feb 19-20	8:30am - 4:30pm	CSTE	Train the Trainers*
Tues Feb 22			Violence Prevention Teleconference
Women's History Month
Wed Mar 9	6:30pm	Beck AB	"Trembling Before G-D"-Film
Fri Mar 11	8:30am - 4:30pm	CSTE	One Day Welcoming Diversity
Mon March 14	7:30pm - 10:30pm	Beck AB	Making a Campus for Everyone: Fighting Homophobia Together*
Fri Mar 18	10am - 12 noon	Grad L	Interrupting Prejudicial Statements*
Mon Mar 21	6pm - 7pm	CSTE	White Privilege*
Mon Mar 28	6pm - 8pm	CSTE	Listening/Communication*
Wed Mar 30	8am - 2pm	Various	Women's Conference
			Male Privilege
Latino Heritage Month
Tues April 5	11am - 12 noon	Grad L	Christian Privilege*
Sat Apr 9	8:30am - 4:30pm	CSTE	One Day Welcoming Diversity*
TBC		CSTE	Protocol - Response to Crisis*
Fri Apr 15	12pm-4pm	Beck AB	How to become an Ally*
Tues April 19	7pm - 8pm	Univ. Center	Heterosexual Privilege*
Fri April 29	1pm - 3pm	CSTE	How to become an Ally*
			* Indicates required program